One Last AIOne Last AI

Payments & Refunds Policy

Last updated: November 6, 2025 • Effective Date: November 6, 2025

1. Overview

This Payments & Refunds Policy explains the pricing structure, payment methods, billing procedures, and refund policy for One Last AI services. By purchasing access to our services, you agree to these terms.

One-Time Purchases - No Auto-Renewal

Choose from $1/day, $5/week, or $15/month access to any AI agent. Each purchase is one-time only with NO automatic renewal. You only pay when you want access.

2. Pricing Structure

Simple Per-Agent Pricing

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One-Time Purchase

$1/day, $5/week, or $15/month - NO auto-renewal

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Single Agent Access

Choose one AI agent per purchase

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No Recurring Charges

Manually repurchase when access expires if you want to continue

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Immediate Access

Start using your chosen agent right away

2.1 What's Included

🤖 AI Agents

Access to 90+ specialized AI personalities

🛠️ Developer Tools

19 network utilities and WHOIS services

🗣️ Voice Features

Emotional TTS with 15+ voices

💬 Community

Connect with users worldwide

📊 Analytics

Track usage and performance

🔒 Priority Support

Email support within 24 hours

2.2 No Free Tier

One Last AI does not offer a free tier. All agent access requires a one-time payment starting at $1/day. This low-cost model ensures:

  • High-quality AI services without ads
  • Continuous platform improvements
  • Responsive customer support
  • Data privacy and security investments
  • No surprise recurring charges

3. Payment Methods

Accepted Payment Methods

💳 Credit & Debit Cards

Visa, MasterCard, American Express, Discover, Diners Club, JCB

🅿️ PayPal

Link your PayPal account for convenient payments

🌐 International Payments

We accept payments from most countries worldwide

3.1 Payment Processing

Payments are processed securely through:

  • Stripe: PCI DSS Level 1 certified payment processor
  • PayPal: Industry-leading payment platform
  • Encryption: All transactions use 256-bit SSL encryption
  • No Storage: We do not store full credit card numbers

Secure Payment Guarantee

Your payment information is never stored on our servers. All transactions are processed through PCI-compliant third-party providers with bank-level security.

4. Payment Terms

4.1 One-Time Purchase - No Auto-Renewal

Your payment method will be charged once when you purchase access:

  • Charge occurs immediately upon purchase
  • NO automatic renewal - you will NOT be charged again
  • Access expires after your chosen period (1 day, 1 week, or 1 month)
  • You must manually purchase again if you want continued access
  • No surprises - you control when you pay

4.2 Payment Failures

If a payment fails during purchase:

Immediate: You'll see an error message and can retry with a different payment method

No Access: Access is not granted until payment succeeds

No Retries: Since there's no auto-renewal, we don't retry failed payments - you simply try again when ready

4.3 Currency and Taxes

  • All prices are in USD (United States Dollars)
  • Your bank may apply currency conversion fees
  • Sales tax or VAT may be added based on your location
  • Final charges will be clearly shown before payment

4.4 Updating Payment Information

You can update your payment method at any time in your account settings. Updated payment information applies to future charges immediately.

5. NO REFUND POLICY

All Payments Are Final and Non-Refundable

5.1 Policy Statement

ONE LAST AI DOES NOT OFFER REFUNDS FOR ANY REASON.

All payments made to One Last AI are final, non-refundable, and non-transferable. This includes but is not limited to:

  • Daily access charges ($1.00 per day)
  • Weekly access charges ($5.00 per week)
  • Monthly access charges ($15.00 per month)
  • Any one-time purchase fees
  • Payments made in error
  • Duplicate payments

5.2 Rationale for No Refund Policy

Our no-refund policy exists because:

1.

Extremely Low Cost

At just $1.00 per day, our service is priced affordably for everyone. The minimal cost reflects immediate value delivery.

2.

Immediate Access

You receive full platform access immediately upon payment. AI services, tools, and features are consumed instantly.

3.

Digital Service Nature

Our AI services cannot be "returned" once used. Computational resources, API calls, and AI processing are consumed in real-time.

4.

Transparent Pricing

You know exactly what you're paying upfront with no hidden fees or recurring charges. Make an informed decision before purchase.

5.

Operational Sustainability

Low pricing requires efficient operations. Processing refunds would increase costs, ultimately raising prices for all users.

5.3 No Exceptions

We do not make exceptions to this policy for any circumstance, including:

  • ❌ Dissatisfaction with service
  • ❌ Technical issues or bugs
  • ❌ Accidental purchases
  • ❌ Change of mind
  • ❌ Lack of usage
  • ❌ Early cancellation (access expires naturally, no pro-rated refunds)
  • ❌ Billing disputes
  • ❌ Feature requests not implemented
  • ❌ Competitor comparisons

By purchasing, you acknowledge and accept this no-refund policy.

5.4 Alternatives to Refunds

If you're experiencing issues, we encourage you to:

  • Contact Support: Email support@onelastai.co for technical assistance
  • Cancel Your Access: Stop using the agent and prevent accidental duplicate purchases
  • Provide Feedback: Help us improve the platform for future users
  • Review Documentation: Explore guides and tutorials at onelastai.co/docs

6. Cancellation & Access Management

Important: No Auto-Renewal = Simple Management

Since all purchases are one-time with NO auto-renewal, there's nothing to "cancel" in the traditional sense. You're never automatically charged again. Your access simply expires after your chosen period (1 day, 1 week, or 1 month), and you can re-purchase whenever you want.

6.1 Stopping Access Early (Optional)

If you want to stop using an agent before your access expires, you can cancel through:

Method 1: Agent Page

  1. Go to /subscribe page
  2. Find your active agent
  3. Click "Cancel Subscription" button
  4. Confirm cancellation

Method 2: Email Request

Email support@onelastai.co with your account email, agent name, and "CANCEL ACCESS" in the subject line

6.2 What Happens When You Cancel

  • Immediate Effect: Access is terminated and you can no longer use the agent
  • No Future Charges: Since there's no auto-renewal anyway, you won't be charged again
  • Data Retention: Your conversation history is kept for 30 days
  • No Refund: Current purchase is not refunded (all sales final)
  • Can Re-purchase: You can buy access again anytime you want

6.3 Re-purchasing Access

You can purchase access again at any time after expiration or cancellation:

  • Go to /subscribe page
  • Choose the same or different agent
  • Select your preferred plan ($1/day, $5/week, or $15/month)
  • Complete payment - access starts immediately
  • Your previous conversation history is restored if within 30 days

7. Chargebacks and Disputes

7.1 Contact Us First

Before filing a chargeback or payment dispute with your bank, please contact us at billing@onelastai.co. We're committed to resolving billing issues quickly.

7.2 Chargeback Policy

Filing a chargeback for a legitimate charge may result in:

  • Immediate account suspension
  • Permanent ban from future services
  • Legal action for fraudulent chargebacks
  • Collection of chargeback fees ($15-25)

7.3 Legitimate Disputes

We will work with you on legitimate billing errors such as:

  • Charges after proper cancellation
  • Duplicate transactions
  • Unauthorized account access
  • System processing errors
  • Charged for duplicate active access to the same agent

These issues will be investigated and resolved within 5-7 business days.

8. Price Changes

We reserve the right to change our pricing at any time. Price changes will:

  • Be communicated at least 30 days in advance via email
  • Apply to all new purchases immediately upon announcement
  • Not affect any active access periods already purchased at the old price
  • Allow you to make final purchases at current prices before changes take effect

Since there's no auto-renewal, you're never locked into new pricing - you simply choose whether to purchase again at the new rates.

9. Contact Billing Support

Billing Questions:

Email: billing@onelastai.co

Support: support@onelastai.co

Website: https://onelastai.co

Response Time: We respond to all billing inquiries within 24-48 hours (Monday-Friday, excluding holidays).